This benefits the owner by increasing conversion rates and customer satisfaction. It also gives you a centralized dashboard for managing your calendar, streamlining scheduling, and sending appointment reminders. By consolidating the customer journey and reducing back-and-forth communication, dispatch software on your trucking website can have a significant impact on business growth.
Contact page
Establishing good communication with your customers is key—especially when trustworthy customer service relies on smooth logistics, orderly scheduling, and troubleshooting. A dedicated contact page should display your business’s various communication channels so that customers can easily reach you, such as phone numbers, email addresses, and social media links.
You can create a contact form using an online thailand data form builder, allowing visitors to send inquiries directly from your website. This is a great way to encourage new clients to contact you and get a quote for your services, kick-starting the communication process and moving them further into your sales funnel.
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Research shows that 77% of satisfied customers will recommend a service after a positive experience - so if one of your goals is to attract new customers, a referral section can leverage the power of word of mouth and let the feedback from satisfied customers do the selling for you.
Whether it's a dedicated page or included on your homepage or about page, a testimonials section on your website reflects high-quality service. Here you should showcase feedback and testimonials from previous clients who praise your company's honesty, efficiency, and reliability.
Recruitment Page
In an industry that has become accustomed to high turnover rates among truck drivers, recruiting qualified talent is a must. If your trucking company is hiring, you can add a recruiting page detailing your expectations of drivers and the benefits you offer them, which is a quick and easy way to recruit drivers for your fleet. It’s also a great way to showcase some of the values that are prevalent in your company culture, which can boost your business’s professional image.