ToIP is generally associated with an IPBX ( Internet Protocol Branch eXchange ) system , for which the company using it must be equipped with a router connected to:
A broadband service ,
a telephone switchboard ,
some IP phones .
Unlike the old PABX system, the company can easily add and configure new lines from a computer interface. Hosting is done on a dedicated server, although not necessarily in the cloud.
toip
© 3CX
Read also
Choose the IVR option to improve belgium whatsapp shopping data business and satisfy customers
IP telephony: more scientific evidence that everything tends to evolve
PBX: the telephone service to extend your communications
Taking business communications to a safe harbor is possible thanks to SRTP
SIP Trunk: the exceptional titan to challenge traditional telephony
Democratizing telephony as a principle for reforming business communication
Elements of IP telephony system
tile banner
To use ToIP, you need to have the following elements:
The IP Protocol. This is the real-time transport network for digitalized voice transformed into data packets. This protocol is what allows calls to be made free and unlimited in ToIP.
Devices for receiving and making calls . These may consist of:
Software applications such as softphones ,
IP phones developed specifically to operate under this technology (IP phones) or software applications (softphone).
Gateways . These are gateways that allow communication with other networks and their terminals, even if they are traditional telephone networks.
Advantages of IP Telephony
For companies, IP telephony offers a series of advantages that we review below:
Cost savings . With an IP telephony system, the costs incurred are primarily related to the Internet service provider. Unlike traditional telephony, calls are not counted by quantity or duration and there is no room for a surcharge if the call is exceeded. A business that relies heavily on telephone sales management can quickly see the savings of IP telephony.
Business scalability . This is understood in terms of the possibility offered by this type of technology to consider international communications without having to think about the associated costs, as well as the absence of restrictions on the number of telephone lines that are managed. When the company needs to add a new telephone line, the only thing it needs to do is include an IP telephone in its router.
Business mobility . Companies with mobile teams or teams working remotely find ToIP highly beneficial. Business communications are not affected by workers not being in the office.
Optimization of internal communication . With ToIP, communication stations or terminals are networked, which facilitates internal company communication.