Plusphone Plusofon is an IP telephony and virtual PBX service with automatic call transcription. The speech-to-text translation technology allows you to quickly analyze dialogues, evaluate script compliance, identify key points of the conversation and leave comments. minute, the readiness status is displayed by an indicator, and the link to the recording is active for 48 hours with the possibility of extension. This reduces the workload on operators and speeds up the analysis of customer needs.
In addition, here you can set up a voice menu, Flash Call authorization and call tracking, as well as purchase SIP adapters, VoIP gateways, IP phones and other telephony equipment. Additional features: Multi-channel, mobile, city and toll-free numbers with the 8-800 code. Detailed nepal whatsapp data data on operator load and call history. Setting up call scenarios and schedules. Recording and storing telephone conversations for up to 12 months. Call routing and forwarding. Callback widget for the website.
Integration with Elma, MyWarehouse, Bitrix24 and other systems. SMS notifications and personal SMS mailings. Own mobile application. Export of reports in PDF, Excel and HTML formats. Black and white lists of phone numbers. Plusofon has four tariffs — from 0 to 2999 ₽ per month. The cost of each package depends on the number of connected numbers, incoming and outgoing lines, the storage period of call recordings and other service features. Spacetel A platform for omnichannel communication with clients with a speech analytics function that allows you to evaluate the skills of managers during a dialogue with clients, track sales markers in the text of a conversation, send Telegram notifications to management about problematic calls, analyze the intonation of interlocutors, highlight stop words and perform other important tasks.